York Survey Supply Centre has over thirty-five years experience and is the leading manufacturer and supplier of quality survey equipment, markers and accessories in the UK. As a mail order company supplying the surveying and construction industry with a unique range of over 6,000 products all manufactured to the highest quality, YSSC pride themselves on using technology and IT to maintain their famously high standards of after-sale care.
Executive Summary
After rapid growth, YSSC found that their existing finance application could no longer cope with the demands being placed upon it. After in-depth research and review of the market, YSSC concluded that Sage 200 would provide them the ideal solution. It would provide them the basis for growth, increased business insight and allow them to continue to provide high levels of customer service.
Solution Challenges
- Account for and manage a higher volume of financial transactions
- Integrate debit/credit card payment acceptance
- Efficiently manage sales order processing (SOP) – on scale
- Report effectively on business data
“With over 6,000 products and the need for same day order dispatch we looked at various solutions. Only Sage 200 covered all our target areas and provided a solution which would grow with the company and meet our future demands.” Stuart Rawlings, Managing Director
The Implementation
Through implementing Sage 200 Financials and Commerical, YSSC have been able to realise key business benefits and overcome several challenges, by taking a connected approach to their back-office solution.
From within Sage 200 they can process payments, direct to the sales order, and in turn use the SOP workflow to then quickly despatch items.
Through the reporting suite, all the business accounts are produced, as well as key reports such as sales transactions on profitability and stock availability, ensuring supplies are frequently replenished – at the right price.
Results
YSSC have been able to streamline their working processes to enable a smoother, more efficient workflow. This not only has saved time but has also made things more accurate within the ultimate goal of maintaining customer service, whilst the business grows.
The card processing system allows payments to be taken over the phone, and processed at a user’s desk – no longer having to take details, walk to a central PDQ machine to process the payment.
Finally, the stock accuracy has been ensured too, using Sage 200 to manage this.
Key Solution Features
- Sage 200 Financials & Commercials modules, fully integrated as the business’ back-office management system
- Fast reporting on business data, helping inform key decision making
- Increased efficiency in processing orders
- Card payment acceptance, linked to SOP (sales order processing)
- A stable technology-led platform for further business growth
