Festive Opening Hours 2024
As the festive season approaches, we want to inform you about changes to our business opening hours, including Support Helpdesk operations during the Christmas and New Year holidays.
We will be closed on the following UK bank holidays:
- Wednesday 25th December 2024 (Christmas Day)
- Thursday 26th December 2024 (Boxing Day)
- Wednesday 1st January 2025 (New Year’s Day)
Support operations will resume as normal on the working days following these bank holidays.
Customers with out-of-hours support are not affected by these closures and should contact the usual out-of-hours number for assistance.
If you do not currently have out-of-hours cover but require it over the holiday period, please contact us as soon as possible to arrange this.
We kindly request that any out-of-hours support requests during the festive season are for business-critical issues only.
You may continue to log ‘business as usual’ cases via email and the online portal. These will be addressed when normal operations resume.
As of Thursday 2nd January 2025 – we will return to full ‘business as usual’ operations.
We wish you a joyful festive season and a prosperous New Year!
